Services for Families and Elderly People

Off the Record

OfftherecordWe provide free and confidential mental health support and information to young people aged 11-25 in Bristol. This service supports young people in dealing with bereavement and grief, ‘bad nerves’, stress, anxiety, depression, suicidal thoughts or the results of bullying.

  • 0808 808 9120
  • 0800 1111 (Child Line a 24-hour free helpline)

Wetting and soiling problems – You’re not alone

If your child has a bladder or bowel problem you may not know where to turn. Problems like these can be very stressful and embarrassing for families to deal with. Bedwetting, daytime wetting, constipation, and soiling are continence problems that are common in childhood. If your child has one of these problems, ring the ERIC helpline and we can give you information on how to manage these problems.

  • ERIC helpline: 0845 370 8008

Age UK (Older People Services)

  • Tuesday – Friday 10am – 1pm
  • 0117 929 7537
  • Help Line 0117 922 5353

Adult Health and Social Care Direct

• Care Direct is the main contact for social services. Contact us if you are concerned that a vulnerable adult is being abused.
• Hospital staff can refer you to the social work team.

  • 0117 922 2700

Concessionary travelcards, disabled and residents’ parking permits

disabledApply for a Blue Badge or disabled parking bay, travelcard enquiries, apply for a parking permit.

  • 0117 922 2500